Privacy Policy
Last Updated: January 2025
Our Commitment
JDScript Limited is committed to protecting the privacy of our clients and partners. This policy outlines how we collect, use, and safeguard your information.
Information We Collect
We collect minimal data necessary for service billing and technical support, including contact information (name, email, phone), company details, and IP addresses for network management purposes. We also collect service usage data such as bandwidth consumption and connection logs.
Network Traffic
We do not inspect packet contents or deep packet inspection (DPI) for surveillance purposes. Traffic metadata may be stored for 30 days for network optimization, DDoS analysis, and troubleshooting. This metadata includes source/destination IPs, ports, and traffic volume but not payload data.
Data Sharing
Client data is never sold to third parties. We may share information with service providers (payment processors, upstream carriers) only as necessary to deliver services. We will comply with valid legal requests from law enforcement when required by applicable law.
Data Security
We implement industry-standard security measures including encrypted communications, access controls, and regular security audits. Client portal access is protected by multi-factor authentication. Physical access to our data centers is restricted and monitored 24/7.
Compliance
We comply with Hong Kong's Personal Data (Privacy) Ordinance (PDPO) and applicable data protection regulations in jurisdictions where we operate. Clients have the right to access, correct, or delete their personal information by contacting our privacy team.
Cookies and Tracking
Our website uses essential cookies for functionality and analytics cookies to improve user experience. You can control cookie preferences through your browser settings. We do not use cookies for cross-site tracking or advertising.